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Families trust Rosewood Manor for senior care

Stories from Our Community

Hear from families who have experienced the care and support Rosewood Manor provides to their loved ones.

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What Families Are Saying

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Elizabeth Stewart

Vancouver, BC

My father moved to Rosewood Manor six months ago, and the change has been wonderful. The staff genuinely care about him as a person, not just a resident. They remember his preferences, check in regularly, and keep me informed about how he's doing. The environment feels warm and homelike rather than institutional.

December 15, 2024

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Michael Kowalski

West Vancouver, BC

The couples accommodation has been such a blessing for my parents. Mom needs more support than Dad, but being together matters tremendously to them both. Rosewood Manor found a way to provide what each needs while letting them remain side by side. That means everything to our family.

January 3, 2025

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Carmen Lopez

North Vancouver, BC

I appreciate how responsive the staff are when I call with questions. They take time to explain things clearly and never make me feel like I'm bothering them. The family coordinator has been particularly helpful in keeping me updated about my mother's care and activities.

December 28, 2024

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James Thompson

Burnaby, BC

The adult day program has made such a difference for both my wife and me. She enjoys the activities and social interaction, and I have peace of mind knowing she's in good hands during the workday. The staff understand her needs and interests, making each day meaningful for her.

January 8, 2025

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Amrita Patel

Richmond, BC

What impressed us most during the transition was how patient everyone was with my grandmother. Moving from her home was difficult, but the staff gave her time to adjust at her own pace. They involved her in decisions about her room setup and daily routines, which helped her feel more in control.

January 12, 2025

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David MacDonald

Surrey, BC

The meals at Rosewood Manor are quite good, and they accommodate my uncle's dietary restrictions without making him feel like he's getting special treatment. He particularly enjoys the dining room atmosphere, which feels more like eating at home than in a cafeteria.

December 22, 2024

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Rachel Goldberg

Coquitlam, BC

My mother has dementia, and finding appropriate care was challenging. Rosewood Manor's staff are trained in dementia support and handle difficult moments with remarkable patience and understanding. They've helped maintain her dignity even as her condition has progressed.

January 5, 2025

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Kevin Nguyen

West Vancouver, BC

The activity coordinator does a wonderful job offering varied programs that match different interests and abilities. My father enjoys the music sessions and gentle exercise classes, and I've noticed he's more engaged and social since he's been there. It's made a real difference in his mood.

December 18, 2024

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Susan Brewer

Delta, BC

I'm grateful for how welcoming Rosewood Manor is to family visits. They've never made me feel like I'm in the way, even when I drop by unexpectedly. The visiting areas are comfortable, and they've let me join my aunt for meals on special occasions, which she really appreciates.

January 10, 2025

Stories of Positive Change

From Isolation to Community: Margaret's Story

The Challenge

Margaret, 84, was living alone after her husband passed away. Her daughter, who lived across the country, worried about her mother's increasing isolation and declining appetite. Margaret rarely left her apartment and had stopped participating in activities she once enjoyed. Her daughter visited when possible but couldn't provide the daily companionship Margaret needed.

The Solution

Margaret joined Rosewood Manor's Adult Day Program three days weekly. The program provided structured social interaction, nutritious meals she actually wanted to eat, and activities that reignited her interest in art and music. Transportation assistance helped remove barriers to participation, and the regular schedule created a routine that gave shape to her weeks.

The Results

Within two months, Margaret's daughter noticed significant improvements. Margaret was eating better, seemed more engaged during phone calls, and had developed friendships with other program participants. She looked forward to her program days and sometimes brought artwork home to show her daughter. Her mood improved noticeably, and she began participating in other community activities on non-program days. The program provided not just supervision but meaningful social connection that addressed her underlying loneliness.

"The day program gave my mother a reason to get up and get ready each morning. She's become more like herself again, and I sleep better knowing she has regular support and companionship." - Margaret's daughter

Staying Together: The Chens' Journey

The Challenge

Robert and Helen Chen had been married for 58 years. Helen developed Parkinson's disease and required substantial assistance with daily activities, while Robert remained relatively independent but couldn't safely provide the care Helen needed at home. They were heartbroken at the prospect of living separately, which most care facilities would have required given their different support needs.

The Solution

Rosewood Manor's couples accommodation allowed Robert and Helen to move into a shared suite while Helen received the comprehensive care she required. Care plans were developed individually but coordinated to support their relationship. Robert participated in care decisions and could be present during personal care if Helen wanted, maintaining the partnership they'd always had. Helen received skilled nursing care while Robert enjoyed independence within the supportive environment.

The Results

The Chens maintained their daily routines together, including morning coffee in their suite and afternoon walks in the garden when Helen felt able. Robert's presence contributed positively to Helen's emotional well-being, while Robert appreciated having professional support nearby when Helen needed assistance he couldn't safely provide. Their family noted that both parents seemed more settled and content than they'd been in months, relieved that they could remain together despite Helen's increasing care needs.

"Rosewood Manor found a way to honor my parents' relationship while ensuring Mom gets the care she needs. Being together matters more than anything to them, and this arrangement respects that." - Their son

Regaining Confidence: Thomas's Experience

The Challenge

Thomas, 79, had experienced several falls at home, which had shaken his confidence significantly. He'd become increasingly anxious about moving around his house, which led to reduced activity and further decline in strength and balance. His family worried about his safety but Thomas resisted moving to a care facility, fearing he'd lose his independence completely.

The Solution

Thomas moved to Rosewood Manor's full care residence, where the environment was designed to minimize fall risks while encouraging safe movement. The activity coordinator involved him in gentle exercise programs focused on building strength and balance. Staff observed his mobility patterns and provided appropriate assistance while encouraging independence where safely possible. Physical therapy recommendations were incorporated into his daily routine naturally.

The Results

Over six months, Thomas's confidence improved markedly. He participated regularly in exercise classes and walked the facility hallways daily, using handrails when needed. He hadn't fallen since moving in, which allowed his anxiety about movement to decrease. He engaged more with other residents and activities, and his family noticed he seemed more like his old self. Rather than losing independence, he'd gained the secure environment and support needed to maintain the mobility and activity levels he valued.

"Dad was so worried that moving to care would mean sitting in a wheelchair all day. Instead, he's more active than he was at home because he feels safe moving around. That's made all the difference." - Thomas's daughter

Families Trust Rosewood Manor

18

Years of Experience

450+

Families Served

4.8

Average Rating

96%

Would Recommend

Fully Licensed Facility

Licensed by Vancouver Coastal Health and compliant with all provincial regulations governing residential care facilities in British Columbia.

Qualified Care Team

All nursing staff maintain current registration with the BC College of Nurses and Midwives, and care aides hold Health Care Assistant certificates.

Member - BC Care Providers

Active participation in the provincial association supporting quality senior care and professional development throughout British Columbia.

Continuous Improvement

Regular review of care practices with input from residents and families, ensuring services evolve to meet changing needs and expectations.

Connect With Rosewood Manor

Call Us

+1 (604) 926-3571

Email Us

[email protected]

Visit Us

5620 Marine Drive
West Vancouver, BC V7W 2R6

Visiting Hours

Monday - Sunday: 9:00 AM - 7:00 PM
Please call ahead to arrange tours

Experience the Care Families Appreciate

We welcome the opportunity to discuss how Rosewood Manor might serve your family. Contact us to arrange a visit and see our community firsthand.

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